Showing posts with label spa supplier. Show all posts
Showing posts with label spa supplier. Show all posts

Sunday, July 17, 2016

Its The Little Things ...

Sometimes we forget about the small, day-to-day items that get us through our everyday hustle. Recently, a client called in a panic looking for Starpil Wax Beads. She had recently run out, and her currently supplier was out of stock as well. She had multiple clients booked for the up-coming holiday weekend, and needed her wax ASAP! Luckily, here at Pure Spa Direct, we were able to ship the wax she needed for delivery the next day - just in time for her to service her prickly guests!

Being able to take a situation like this - and come through for her - reminds me everyday of how important excellent customer service is, and how we here at Pure Spa Direct make sure to take care of our clients individual needs. Weather it be a rush wax order, 4x4's, disposables, etc.. We are here to make sure your daily operations run smooth!

Sunday, February 15, 2015

How To Identify Your Client Needs by Skin Inc. Magazine

I found some useful tips for Spa owners in an article by Assistant editor, Kristen 
Ask & Listen.
Communication & Body Language
hold the key.
Wegrzyn for Skin Inc Magazine . The article is titled, "Reflections: Identify Client Needs, Tap Into Opportunities

Wegrzyn's tips include, "Start by asking your clients open-ended questions to learn about their lives—what interests them, what causes them stress, but also pay attention to their nonverbal communication—what is their body language telling you? This may provide insight to what’s hiding beneath their skin, allowing you to pinpoint a new way to provide them care. You may be able to turn an always stressed out waxing client into a monthly massage client, or a massage client into a regular facial client—simply by paying closer attention to what’s right in front of you." Now that is sound advice!





Thursday, February 12, 2015

Prostitute For A Day - Spa Manicure and Pedicure Included

Package Includes Mani & Pedi at the spa’s
Nail Bar along with Diamond
Luxury Lift facials and Massages
It's no joke, you can get hooked up, high class hooker style with the ultimate spa and shopping experience.

California's Beverly Wilshire Hotel (the original set for the hit movie "Pretty Woman") has the ultimate "Pretty Woman" movie fan package just for you.

To commemorate the 25th anniversary of the film, guests can recreate scenes from the movie by purchasing packages costing up to $100,000. That price tag includes accommodations, luxurious spa treatments, a Rodeo Drive shopping spree, a picnic with a musical serenade. Want to know more, check out the article here: Consumerist

Tuesday, February 10, 2015

Spa Trends - Experience Halotherapy in 15 Ton Salt Room

Salt Therapy
There is a great article in the February issue of Day Spa Magazine about the benefits of Halotherapy.  What does the word Halotherapy mean? The word "halo" is derived from the Greek halos, meaning "salt".  Halotherapy means "salt therapy"; a therapeutic treatment for everything from
asthma to acne, and it's been used for treating ailments for centuries.

Learn more about how The Williamsburg Salt Spa is using their salt room, containing 15 tons of Polish and Himalayan salts to bring healthy benefits to their clients. Trend Watch: The Halo Effect by Day Spa Magazine

Love natural Himalayan Salt? We do too! PureSpa.com offers a great selection of wholesale Himalayan lamps, diffusers, fire bowls, and candles made from pure Himalayan salt.

Check out our selection here:

Himalayan Lamps & Accessories
Himalayan Oils and Massage Stones

Saturday, February 7, 2015

Many Ways to WARM UP your SPA!

It's one of those winters where everything feels cold! Keeping all things toasty and warm for clients is key, that's why I want to talk about ALL THINGS WARM! If you type in the word "warmers" into our search box at purespadirect.com, you will find a great list of products, gadgets, blankets and equipment that can create warmer surroundings for clients. Lets take a look at some of the results.
Quilted Blankets are
Great for Style & Warmth

1) Towel Warmers! Whether you need to hold 12 hot towels or 360 - we have hundreds of models to
choose from.

2) Manicure Lotion & Oil Warmer. Cold lotion and cold oil = cold feelings. Keep things warm and fuzzy with help from these units.

3) Space Heaters & Humidifiers.  Lets face it, there are some rooms in your spa that are too hot or too cold. Cold treatments are no fun. Warm up your space with a little heat, and add some humidity to overly hot and dry rooms.

4) "More Blankets Please!"  I am one of those clients that is ALWAYS asking for more blankets. I am ALWAYS cold during a treatment. The worst is when a spa doesn't have any, and I get a pile of towels laid over me. Spas, you need good quality spa bedding for clients. The BEST is when the therapist fires up a table warming blanket  or places a thick, quilted blanket on me.  Those are the spas I return to!


Sunday, February 1, 2015

Smooth and Soothe - Sweet Lavender Dreams Detoxifying Marine Mask

Our salon and spa clients love La Palm products for their value and quality. These winter month are stressful! So I was excited to see this new La Palm Products Sweet Lavender Dreams Detoxifying
Low Treatment Cost
High Client Satisfaction!
Marine Mask in 1 Gallon sizes for spa pedicures.

This heavenly scented mask is formulated to heal and remove impurities from skin. This blend contains essential minerals that help regenerate and revitalize clients' skin for a supremely comforting pedicure treatment.

Product Directions:
Apply a thick layer evenly over clean feet and legs. Wrap legs and feet in warm towel and leave on for 5 to 15 minutes. Rinse thoroughly and pat dry.

This purifying foot treatment is an all day wear mask formulated to condition and hydrate skin throughout the day providing a noticeable improvement in skin's texture and appearance. Lavender is a great scent to have on hand for clients all year 'round!

La Palm's Lavender Dreams scent is also available in:

Massage Oil
Massage Lotion
Jojoba Pedi Scrub
Sweet Sugar Scrub
Salt Scrub

Or if your Lavender obsessed like me... check out everything Lavender at Pure Spa Direct!

Remember - we are wholesale to the trade, and sell to licensed professionals and salon and spa owners only!

Wednesday, March 26, 2014

A Rude Receptionist Could Be Killing Business

As busy day spa and salon owners, we are concentrating on the bigger picture (expenses, overhead, staffing, stock and  traffic. Yet, as the old saying goes, "The devil is in the details".
Friendly or Frightening?
How is your receptionist
treating YOUR clients?
I don't even know if the majority of spa and salon owners realize how the receptionist is truly treating walk-ins, appointment inquiries or phone calls from new clients with questions about services. I feel that most of us felt good about the person we hired for reception, trained them, and then moved on to running the show. But how often are spa and salon owners stopping to closely review how the receptionist is doing on an ongoing basis? We can never forget that the receptionist is the lifeblood of the business, and checking in often is critical.

I bring this topic up because there are several swanky beauty / spa businesses I frequent here on Long Island that I love... but I CRINGE to call or personally interact with their apathetic, incredibly irritable receptionists. It is so bad, it deters my desire for future appointments. When a receptionist is visibly or audibly irritated by an inquiry or request from a paying or potential client, it sends out the worst impression about the business and the talent under that roof that can not be easily reversed.

So what to do?  I have my friends and family call my business randomly and act like a first time customer... running through the tedious first time client questions like pricing, stylist info., and scheduling to make sure the reception team answers happily, (like it's the first time they ever answered those questions). I encourage my team to SMILE when they are on the phone with all clients, and in person. The client automatically feels better about her conversation, better about your business and better about making more appointments.

For some great in-depth tips on how to make your front desk work, check out this great article from Behind The Chair.


Saturday, August 3, 2013

Pure Spa Direct: Your One-Stop Source For More Than Just Supplies!

Looking for something out of the ordinary for your business? Pure Spa Direct is here to help! Not only do we offer the largest spa and salon furniture, equipment, and supply selection in North America, but we also specialize in helping our clients grow their businesses in other ways, as well. Take a look below for some of the things we are happy to assist with!

Planning an Event? Let us help!
Pure Spa Direct loves helping our clients plan big events! With our uncanny ability to source products worldwide, we are your one-source stop for all of your event needs. 
Building your Brand? 
Add your very own retail products to your selection.We have worldwide sources to fulfill your private labeling needs!
Need to decorate your spa...or for an event?
Pure Spa Direct also specializes in putting together packages for our clients to include Serene Spa decor, perfect to decorate your spa with or to create the ambiance you are looking for during your event! Franchises and multiple locations welcome - we are happy to help compile a package for each location, so you can ensure continuity throughout your company!
  • Include products such as trays, runners, stones, flowers, aromatherapy diffusers, candles, towels, and more in your decor to create your perfect space.

As you can see, Pure Spa Direct is more than just a supplier. We are always here to help! Our main goal is to assist our clients in growing their businesses, reaching their goals, and and seeing success. Feel free to contact our friendly, knowledgeable, and resourceful Customer Service Team by phone at 800-434-0018, or by email at service1@purespadirect.com.