Showing posts with label reception desk. Show all posts
Showing posts with label reception desk. Show all posts

Saturday, January 21, 2017

Pretty in Pink - New Pink Reception Furniture to Match Your Decor!

When you pictured your space, before signing a lease, ordering furniture, hiring employees - what did you see? If you saw a beautifully decorated space, featuring pops of pretty pink, check out these beautiful new receptions desks we just got in - featuring GORGEOUS Pink Facades, to perfectly match your dream!

Greet your clients with the stylish Elizabeth Reception Desk. The Elizabeth Reception Desk will enhance your d├ęcor with its classic French Style tufted front. It features an adjustable desktop at can be changed from sitting height or standing height.


Details

  • Storage:
    • (2) 15"W x 20"D x 36"H Storage Cabinets, each with one drawer and 1 storage area
    • (1) Center Locking Drawer
  • Overall Dimensions:
    • 60"W X 23"D X 42.5"H
  • Desk Top Dimensions:
    • At 30" high dimensions are: 30" x 20"
    • At 36" high dimensions are: 58" x 20"
  • Counter Top Dimensions:
    • Without Marble: 6" W x 60" L
    • With Marble Top: 10" W x 61.5" L
  • Counter Top Marble Color Options:
    • No Marble
    • Brilliant Brown Marble
    • Raven Black Marble
    • Nordic White Marble
  • Assembly required
If you weren't dreaming of pink, that is ok! This beautiful reception desk is available in a variety of colors!

Available Colors:

48" Wide:
60" Wide:

Friday, September 16, 2016

New Season - New Look!

They say first impressions are the most important, and it could not be more true! Think about when a new client first walks into your spa. Where is the first place they head? Usually it's straight to the reception counter, right? When was the last time you upgraded (or even thought about upgrading) your reception desk? With Fall nearly here, it's time to start thinking about new decor, and furniture you are looking to replace! Need help? We have any style and  price point you are looking for! From classic reception desks, to more modern looking furniture, we have it all! Take a look at some of our popular styles below:




DIR Reception Desk Revival with LED Lighting







DIR Reception Desk Orsacchiotto































Wednesday, March 26, 2014

A Rude Receptionist Could Be Killing Business

As busy day spa and salon owners, we are concentrating on the bigger picture (expenses, overhead, staffing, stock and  traffic. Yet, as the old saying goes, "The devil is in the details".
Friendly or Frightening?
How is your receptionist
treating YOUR clients?
I don't even know if the majority of spa and salon owners realize how the receptionist is truly treating walk-ins, appointment inquiries or phone calls from new clients with questions about services. I feel that most of us felt good about the person we hired for reception, trained them, and then moved on to running the show. But how often are spa and salon owners stopping to closely review how the receptionist is doing on an ongoing basis? We can never forget that the receptionist is the lifeblood of the business, and checking in often is critical.

I bring this topic up because there are several swanky beauty / spa businesses I frequent here on Long Island that I love... but I CRINGE to call or personally interact with their apathetic, incredibly irritable receptionists. It is so bad, it deters my desire for future appointments. When a receptionist is visibly or audibly irritated by an inquiry or request from a paying or potential client, it sends out the worst impression about the business and the talent under that roof that can not be easily reversed.

So what to do?  I have my friends and family call my business randomly and act like a first time customer... running through the tedious first time client questions like pricing, stylist info., and scheduling to make sure the reception team answers happily, (like it's the first time they ever answered those questions). I encourage my team to SMILE when they are on the phone with all clients, and in person. The client automatically feels better about her conversation, better about your business and better about making more appointments.

For some great in-depth tips on how to make your front desk work, check out this great article from Behind The Chair.