Showing posts with label reception area. Show all posts
Showing posts with label reception area. Show all posts

Friday, September 23, 2016

Make Your Guests Feel At Home!


What's the best way to make your guests feel at home and comfortable when they first walk into your spa? A super comfortable and cozy reception couch is definitely your best bet! Let's be honest, no one's going to enjoy sitting in a hard, uncomfortable chair while they're waiting to be pampered. Why not make sure your client's are comfortable during their entire service from when they first walk into your spa, until they leave? We just got in these lovely new Reception Area Chairs that are perfect for making a great impression on your clients! Aside from being super comfortable, they have a modern and elegant look that is both professional and contemporary! They even come in all different sizes to fit with any space. If you are in need of other styles, we have a variety of reception area couches to choose from too! Just contact us if you need any recommendations - we love to help!

Friday, September 16, 2016

New Season - New Look!

They say first impressions are the most important, and it could not be more true! Think about when a new client first walks into your spa. Where is the first place they head? Usually it's straight to the reception counter, right? When was the last time you upgraded (or even thought about upgrading) your reception desk? With Fall nearly here, it's time to start thinking about new decor, and furniture you are looking to replace! Need help? We have any style and  price point you are looking for! From classic reception desks, to more modern looking furniture, we have it all! Take a look at some of our popular styles below:




DIR Reception Desk Revival with LED Lighting







DIR Reception Desk Orsacchiotto































Friday, June 10, 2016

Reduce Confusion With This Beautiful Stone Lamp!


Does your reception area get a little hectic during peak hours? Are you clients anxious, or worried about appointments? Alleviate all of these concerns just by adding this beautiful stone lamp to your space! The Amethyst Druse Lamp is the perfect addition to any area in your salon/spa where you feel needs a little TLC! Known as a stone of the mind, Amethyst brings calmness and clarity where there is anxiety and confusion. Not only is it powerful, its beautiful too!


Enjoy!

Wednesday, March 26, 2014

A Rude Receptionist Could Be Killing Business

As busy day spa and salon owners, we are concentrating on the bigger picture (expenses, overhead, staffing, stock and  traffic. Yet, as the old saying goes, "The devil is in the details".
Friendly or Frightening?
How is your receptionist
treating YOUR clients?
I don't even know if the majority of spa and salon owners realize how the receptionist is truly treating walk-ins, appointment inquiries or phone calls from new clients with questions about services. I feel that most of us felt good about the person we hired for reception, trained them, and then moved on to running the show. But how often are spa and salon owners stopping to closely review how the receptionist is doing on an ongoing basis? We can never forget that the receptionist is the lifeblood of the business, and checking in often is critical.

I bring this topic up because there are several swanky beauty / spa businesses I frequent here on Long Island that I love... but I CRINGE to call or personally interact with their apathetic, incredibly irritable receptionists. It is so bad, it deters my desire for future appointments. When a receptionist is visibly or audibly irritated by an inquiry or request from a paying or potential client, it sends out the worst impression about the business and the talent under that roof that can not be easily reversed.

So what to do?  I have my friends and family call my business randomly and act like a first time customer... running through the tedious first time client questions like pricing, stylist info., and scheduling to make sure the reception team answers happily, (like it's the first time they ever answered those questions). I encourage my team to SMILE when they are on the phone with all clients, and in person. The client automatically feels better about her conversation, better about your business and better about making more appointments.

For some great in-depth tips on how to make your front desk work, check out this great article from Behind The Chair.


Sunday, November 17, 2013

Zen Your Spa Space with Pure Spa Direct's Serene Spa Decorative Package!

Part of the appeal of going to the spa is the zen, serene feeling the space is infused with. Are you ready to zen your space? Check out Pure Spa Direct's Serene Spa Decorative Package for a display that will immediately make your clients go "aahhhhhhhhhh"! This package is the perfect touch for your treatment room, relaxation area, even the changing area!

Package Includes:

Make the package your very own by choosing options. Options available include:
  • Towels
  • Flameless candles
  • Porcelain Bowl to display the stones
Customize your space by creating special aromatherapy blends, too! To view our huge selection of essential oils, click HERE.

With 65,000 products, Pure Spa Direct has everything you need to zen your spa. If zen isn't your thing, Pure Spa Direct can help with excitement and energy too!