Showing posts with label light sensitivity. Show all posts
Showing posts with label light sensitivity. Show all posts

Wednesday, September 5, 2018

Client Comfort: Eye Masks

It's no secret client comfort is key. You've put time, money and thought into everything from the treatment tables to the aromatherapy choices in your space. It's also no secret that it is the little things that can have a drastic impact on client satisfaction. Something seemingly small can be what makes a client stick with you over your competition and you may never even know.
While herbal eye masks are generally thought of as a comfort or "nice touch" to offer with services, for a person with light sensitivity or eye issues/discomfort, it can be a game changer. For less than a dollar, you can offer something like the Satin Eye Mask by Scalpmaster for a client to use during many different services (some you may not even think necessary to offer!) and you may just be taking the service to a level you never dreamed for that client. They may feel awkward or uncomfortable making a request for a "sleep mask" or not know it could be an option. You don't even need to go into anything more than "would you like an eye mask for added comfort and relaxation?" to give them an option!