Showing posts with label awareness. Show all posts
Showing posts with label awareness. Show all posts

Friday, March 4, 2016

Therapist Communication And Intake Cards

There was an article in Massage Magazine today about creating therapist communication, and how it impacts business. I also was speaking with a client earlier in the day about treatment cards which got me thinking about using them to grow the business.

I always think of intake forms and soap notes from way back when I was in school. Aside from the basic record keeping and progress tracking aspects, I never thought about just how important they were to growing a business.

We all know the importance of the intake form for finding out likes, dislikes, conditions, injuries, etc, however, so much more can be gained. In the notes section, ask the client if there are any products, treatments, modalities aside from what they are seeing you for that they are interested in, have questions on or are even a bit frightened of. For the therapist, this makes it easy to tailor their treatment plan to their needs as well as their likes. You can educate them on anything they have questions on, services they may not be comfortable with but are intrigued by. It opens an opportunity to even demo, discount a first new service, or offer a mini service - all of these lead into happier clients coming in for more and more services. This also helps build trust between you and the client if done with right. You may be trying to get a client to add on aromatherapy to their massage, when they have zero interest in it but are too shy/afraid to tell you they would like to try a detox body treatment. By getting that information on the intake form, there's no guessing! The client gets to try something new, it adds another piece to their wellness puzzle, and you increase profits.

Asking your clients questions about more than just their immediate concern is a great way to expand the services they come in for!

Sunday, January 19, 2014

Mindful Health Practices

I just read an article on a study done by the Johns Hopkins University in Baltimore, Maryland, on how mindful meditation programs help reduce depression, anxiety and pain. Many people think of meditation as a means to relax, unwind or balance out in some aspect. It's becoming more and more popular in the practice of helping clients with pain issues.

Mindful meditation programs can be incorporated to many different fields in this great industry. If you don't already have a meditation room set up, you can offer meditation classes on certain days and block out a room for that purpose. You can lead group sessions literally anywhere in your office that you can comfortably fit people.

The beauty is that aside from someone to lead the meditations and participants, you don't need to spend an arm and a leg on products to make it effective.

Here are some great cost effective items to get you started:

Music:
Shakuhachi Meditation Music 2 CD Set 
Meditation CD
Global Journey Meditation CD by Global Journey UK
Inner Balance CD by Tron Syversen


General Ambiance Ideas:
Salt Lamps
Yoga Mats- always comfy for sitting or lying meditations
Tibetan Singing Bowls
Citrine Druse with Wood Base
Various Buddha Items

The most amazing product you can get to create a truly unique experience for your clients:

Scent Linq Professional Scent Diffusion System - for Reception Areas, Lobbies, Relaxation Rooms and other Larger Open Indoor Spaces by Scent Linq
This may be one of the best products to come along. Forget essential oil diffusers, candles, plug ins or sprays (and it's more cost effective!)...you can fill any space with scents created by master perfumers from Europe. Hand picked for the spa industry, the scents are not perfumes or oils but essences. Think about your own experiences with scent memory and take a look at how this product can help create an undeniable link between your clients and your business.

Monday, October 8, 2012

Bowl for the Cure

Pink Rubber Mixing Bowls are shipping out like CRAZY this week. It's Breast Cancer Awareness Month so that might have something to do with it. Forget the brown, gray or white bowls! This month - go Pink! ... why? Well this time I actually have an idea.. even though I'm just a shipping guy! See our great Pink Rubber Mixing Bowl selection HERE!